1. Build a Customer Advisory Board Boards of directors and boards of advisors are common. Much less common are boards of customers. Listening to customers and incorporating their input is important throughout the entire company lifecycle, but particularly critical during the startup phase.
Travel Tech Essentialist #37: 7-Star Customer Experience
Travel Tech Essentialist #37: 7-Star Customer…
Travel Tech Essentialist #37: 7-Star Customer Experience
1. Build a Customer Advisory Board Boards of directors and boards of advisors are common. Much less common are boards of customers. Listening to customers and incorporating their input is important throughout the entire company lifecycle, but particularly critical during the startup phase.